Responsible Gaming at 93ck —
Safe, healthy and mindful entertainment
When entertainment becomes a habit, knowing the right limits matters. 93ck is always by your side to ensure safe gaming.
What is responsible gambling and why is it important?
Online gaming is a form of entertainment — but it is 93ck's responsibility to make sure it stays enjoyable and does not become a problem.
Responsible gaming means enjoying an online casino or betting platform in a way where you make conscious decisions — when to play, how much time to spend, and how much money to spend. 93ck believes gaming only brings real enjoyment when it is done in moderation and with a plan.
Many players in Bangladesh play slots, cricket betting, or live casino for entertainment. But sometimes people spend more time or money than they can afford. We provide various protective tools and guidelines to help prevent this.
Remember: Gambling carries financial risk. Never play with borrowed money or money needed for living expenses. Placing more bets to try to recover lost money is never the solution.
Responsible gaming practices are followed on the 93ck platform. We want every player to enjoy gaming with peace of mind and financial security.
Age requirement
This platform is for adults aged 21 and above only. Age is verified at the time of account registration.
Our protective tools
93ck gives you several effective controls for responsible gaming.
Deposit Limit
You can set your own daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Requests to increase a limit take effect after 24 hours, so your decision is always considered.
Financial controlTime-Out
If you feel you need a break, take a temporary time-out from 24 hours up to 6 weeks. During this time your account will be temporarily closed and no login or deposit will be possible.
Temporary breakSelf-Exclusion
If you want a longer break, choose self-exclusion. You can select a period from 6 months up to a permanent closure. Once activated it takes effect immediately and cannot be reversed until the period has ended.
Long-term protectionReality Check
A message will appear at set intervals to let you know how long you have been playing. This keeps you aware of your time and encourages you to take a break when needed.
Time awarenessAge Verification
Age verification is mandatory when opening an account on 93ck. Only people aged 21 and above can register on this platform. Accounts belonging to underage users will be closed immediately.
21+ verification24/7 Support
Our Bangla-speaking support team is always ready to help with any issue. Contact us via live chat for any question or assistance related to responsible gaming — we will help without judgment.
Round-the-clock supportRecognising the signs of problem gambling
If you notice these signs in yourself or a loved one, you should be alert and seek help.
Signs of financial trouble
- Placing more bets to recover lost money
- Playing with money set aside for rent or bills
- Borrowing money from family or friends to play
- Lying or keeping secrets in order to play
- Debt is growing yet you cannot stop playing
Mental and social signs
- Feeling restless or irritable when you cannot play
- Prioritising gaming over family or work
- Wanting to stop playing but being unable to control yourself
- Playing for long periods while skipping sleep or meals
- Lying about gaming or playing in secret
Check yourself
If any one or more of the signs above apply to you, it is time to act now. Remember, asking for help is not a sign of weakness — it is a sign of awareness. Contact 93ck live chat support, or write to us directly at: [email protected]
How to set limits
Activate protective settings on your account in just a few simple steps.
Log in to your account
Go to the 93ck login page and sign in with your username and password.
Open profile settings
Click the profile icon in the top right corner and go to the "Responsible Gaming" option.
Choose the protection you need
Select deposit limit, time-out, or self-exclusion — whichever you need — and set the value you want.
Confirm
Once the setting is saved, it will take effect immediately or at the scheduled time, and you will receive a confirmation message.
If you need help
If you have trouble setting it yourself or want to close your account right away, contact us:
- Live chat: 24/7 support in Bangla
- Email: [email protected]
- We will act as soon as we receive your request
- Self-exclusion requests receive the highest priority
- Your information will be kept completely confidential
Core principles of responsible gaming
Following these principles will keep gaming a source of enjoyment at all times.
Set a budget
Set a fixed budget for gaming each week or month. Do not spend beyond this budget under any circumstances.
Limit your time
Play for a set amount of time each day. Use an alarm or timer so you do not go over.
Play for entertainment
Do not treat gaming as a source of income. It is a form of entertainment — if you lose, do not be discouraged; treat it as the cost of entertainment.
Avoid alcohol
You should not play while under the influence of alcohol or intoxicants. It reduces your judgment and raises the risk of placing larger bets.
Do not chase losses
Placing more bets to try to recover money you have lost is called "chasing losses" — it is the most dangerous habit.
Tell someone you trust
Let a family member or trusted friend know about your gaming habits. They can alert you when needed.
Protection of minors
93ck strictly ensures that only players aged 21 and above can use the platform.
Age verification process
We verify identity at the time of account registration and before the first withdrawal. This verification is completed using a national ID or other valid documents. No child or teenager can access this platform.
- Date of birth verification is mandatory at registration
- Documents are requested for suspicious accounts
- Withdrawal is on hold until age verification is complete
- Accounts belonging to minors are permanently closed
Advice for parents
If there are children or teenagers in your home, take these steps:
- Enable parental controls on your computer or phone
- Check browser history regularly
- Have an open conversation about online gaming
- Block your child's access to gaming sites
Frequently asked questions — Responsible Gaming
Answers to the most commonly asked questions about responsible gaming.
Enjoy responsibly — 93ck is always by your side
If you are ready, enjoy our games. If you need any help, check the FAQ or contact us directly.